FAQs

At Living Well Dallas, we want to make sure your experience is as comfortable as possible. Check out some of our most frequently asked questions below to see if the answer you’re looking for is here. Don’t see your question? Give us a call at 972-930-0260 or send us an email at info@livingwelldallas.com.

At Living Well Dallas, we strive to meet you where you’re at on your journey to optimal health. While one person may be ready for big lifestyle changes such as a weight loss program we know that others are looking for a consultation on balancing hormones. We can accomodate any vision you may have around creating the healthy and vibrant life you want. Each program or consultation is designed especially for you. Give us a call and we’ll discuss your goals and the steps we can take to make them a reality.

We follow an approach designed to focus on your individual needs, and that allows us to take the time to know and understand your unique health and life needs. We do not let third-party providers or managed-care determine what is best for your treatment plan. Therefore, we do not accept insurance or managed care policies for office visits. However, we will be happy to supply you with a receipt, including codes for you to submit to your insurance.

Yes! Many of our experts are also trained speakers, authors, and skilled workshop presenters. We speak to small and large groups, and one of our most popular speaking options is the Expert forum, where our panel of experts speak about a health topic together and answer questions. We can accommodate your needs. Contact us for more information.

We often use in-network labs, however, many of the laboratory tests used in Functional Medicine and Nutritional Counseling are provided by non-network labs or cash pay only labs.

Some of the labs will file with private PPO insurance companies directly. Typically, with these labs, there is a one-time upfront fee required from the patient at the time of submitting their sample and a known MAX bill rate. After the lab collects the upfront fee and files with insurance, the patient could receive an additional bill, not to exceed the known MAX bill rate. We recommend our patients pay this additional bill timely in order to not be charged additional once outside the allowable insurance billing window.

Insurance parameters are always changing, sometimes with out warning, and we strive to stay abreast these changes with as much detail as we can to help our patients understand how their insurance will work with labs.

Please give us a call to inquire about any other questions!

Schedule Your Consultation

Here at Living Well Dallas, we bring compassion, wellness, and community together, ensuring you experience the support and care you deserve. Schedule a consultation with us today and learn what personalized wellness care in Dallas can do for you.

COVID-19 UPDATE

We at Living Well Dallas Functional Medicine Center want you to be as healthy and well-informed as you can be during this trying time. The safety of our patients, clients, and staff are of the utmost importance. We are always working diligently to maintain a clean and sanitized facility at all times, washing our hands frequently and disinfecting rooms between patients as well as disinfecting the remainder of the office.  With COVID-19 concerns we have continued to implement increased sanitizing efforts to help further protect our clients and community.

In addition to our standard disinfecting procedures we will be increasing our frequency of sanitizing all touched surfaces such as door knobs, counter tops, light switches, etc. to every hour.  Our staff has also been instructed to keep personal contact to a minimum and if feeling ill or experiencing any symptoms of illness to remain at home.

Virtual Appointments
For those patients scheduled during the next two weeks, we offer video and phone conferencing for appointments so you can continue your care and stay at home. We can easily switch your appointment. 

We will remain open with regular business hours and our staff is prepared to continue to provide quality care for you during this time of uncertainty.  We will continue to modify and update any protocols as best needed to care of you and our community.  Thank you for your continued support, trust and cooperation during this time.

Your Living Well Dallas Functional Medicine Provider Team